Frequently Asked Questions
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Vellum is an online print studio offering a curated collection of poster artwork created to bring personality, color and character to your space. Our diverse catalog includes vintage-inspired designs, travel and sports artwork, bold typography, pop art, photography and contemporary statement pieces. Whether your style is playful, refined, nostalgic or modern, Vellum makes it easy to find art that feels distinctly yours.
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Every Vellum poster is produced using high-resolution artwork and quality printing methods to deliver sharp details, rich colors and a clean, professional finish. Our prints are made on durable paper selected to display each design beautifully, from bold contemporary graphics to detailed vintage artwork. Each poster is carefully produced and securely packaged so it arrives ready to frame and enjoy.
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Every Vellum poster is made to order specifically for you. Once your order is placed, you’ll receive an email confirmation containing your order details. Please allow 2–3 business days for processing and production before your order is prepared for shipment. A separate email with tracking information will be sent once your order ships.
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Vellum ships worldwide. Shipping times vary by destination and begin after the 2–3 business-day production period. Orders within the United States and United Kingdom typically arrive within 5–7 business days after shipment. Orders to other countries generally arrive within 7–14 business days. Tracking information will be emailed once your order ships. Delivery estimates may vary due to carrier or customs delays.
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Have a question about one of our prints or need assistance with an order? We’re here to help. Contact us using the form below, and a member of the Vellum team will respond as soon as possible. If your question relates to an existing purchase, please include your order number so we can assist you more quickly.

